Customer Service

Our commitment to you doesn't stop at the moment of purchase. We're here to offer you complete and personalized support at every stage of your journey, from choosing the right product to after-sales assistance.

How can we help you?

Intelligent Chatbot: Our virtual assistant ADARS is always available to answer frequently asked questions, help you with product selection or provide you with quick information on shipments, returns and current orders. You will find our chatbot active on every page of the site, ready to guide you at all times.

Dedicated Customer Support: If you need more in-depth support, our team of experts is at your disposal through various contact channels:

Telephone: Call our customer service from Monday to Friday, from 9:00 to 18:00, at 0039 0521 64 21 03

Email: Write to us at info@fevi.it we will reply within 24 working hours.

WhatsApp Business: Contact us directly via WhatsApp at our number 0039 349 64 11 027 for quick assistance or questions about orders and products.

After-sales services:

Technical Support: Our team is ready to assist you with personalized tips on using sandblasters or to solve any technical issues. We also offer video support calls to guide you step by step in resolving technical issues.

Returns and Refunds:

If for any reason you are not satisfied with your purchase, you can take advantage of our return service. Visit our Returns and Refunds page to find out how to request a refund or replacement.

FAQ and Helpful Resources: